Your business can make, or break based on Google reviews. Unfortunately, some people post unfavorable or fake reviews on Google. But what can you do about it? In this article, we will show you how to try it. to delete a Google review. Google reviews serve as “word of mouth” on the web, influencing potential buyers even before they visit your website or enter your store.
Ultimately, having both positive and negative reviews on Google is not the end of the world. A few negative reviews among most of the positive ones show that this is a reputable company, and you didn’t just rely on word of mouth from friends.
Is It Possible To Delete Google Reviews
From time to time, you may want to know how to remove reviews from Google for fraudulent or defamatory comments. If you think a review of your business is inaccurate or made up, you can take action.
Any business can die from negative Google reviews and complaints, but small and startup businesses are particularly vulnerable. A Google review can be challenged, which is good news. Although it can be annoying, the process is not easy.
Unfortunately, you can’t just go to your Google account and delete the review yourself. It is possible to contact Google in hopes of having the review removed, but there is no guarantee of this. So. Still, it might be worth trying.
How To Delete Google Reviews
There is no big “delete” button, which is unfortunate. However, there are other ways to remove negative reviews if you’re the owner of the business that received them.
Responding to the reviewer is one of the first things a business owner must do to remove a review from Google. When you speak, the customer can choose to remove the Google review. At least it can reduce the damage. Explain your side of the story so other potential customers can learn about your customer service skills.
The following are some tips to keep in mind when responding to a critical review:
- React politely
- Avoid becoming defensive and avoid taking things personally.
- If necessary, express regret and offer to make things right.
- Keep your reaction succinct and direct.
- Move the discussion to a private platform, such as text or email.
These tips can be crucial in determining whether the reviewer retracts or leaves a negative comment. So that you can investigate the situation that prompted the person to leave a negative review in the first place, ask them to get in touch with you. with your company. Do everything in your power to make sure they have a great experience if they choose to follow up.
You can report a review as wrong, inappropriate, or supportive of a competitor that you think Google should remove. Reviews will only be removed if they violate Google policies.
Take the following actions to mark a review:
- Activate your Google Business Profile.
- Decide on a location (if you have multiple)
- Go to the menu and choose “Reviews.”
- Locate the contested review. Select “Flag as inappropriate” from the three-dot menu by clicking it.
It may take a few days for Google to review your request and decide whether to remove your review from Google. If possible, ask others to flag the review as well, as this may draw more attention to an offensive review and persuade Google to remove the Google review.
Your rating may be removed if you report or reply to unfair comments.
How To Remove Google Reviews From Maps
The first step is to open Google Maps to prevent Google Reviews from appearing on the map. After that, follow the detailed instructions below:
- Search your business listing on Google Maps. After discovering your business, find the negative review you want to report.
- In the top right corner of the rating, click the three vertical lines.
- A new dialog appears. appears once you click Report Review.
- Include a brief explanation of how the review in question violates one or more Google review guidelines.
- After that, click “Report Review” to submit it for review by a Google employee.
If it’s a review you submitted, you can remove it from Google Maps by following these eight steps:
- Go to your Google account and log in.
- Activate Google Maps.
- In the upper left corner, click menu.
- Please choose your contributions.
- Pick reviews.
- Next to the specific review, you want to delete, click more.
- Select delete.
- Observe the directions
Editing your review is an alternative to deleting it. Just repeat the steps above, but after you click More, select Edit.
When To Delete Google Reviews
Think of the last time you thought about going to a restaurant in a foreign nation or city. What did you do next after checking into your hotel room? She searched online for suggestions for the best restaurant in her neighborhood. You probably used Google to find nearby restaurants before deciding to order or heading to the restaurant with the best reviews. Google reviews are the most important consideration when choosing the best hotel.
Google reviews have the power to make or break a company’s online reputation.
A company’s online reputation can depend on its Google ratings. Most unhappy or dissatisfied customers take the time to add reviews about a business, although all business owners expect to get the most positive reviews online. It is the responsibility of the customer service team to investigate these issues.
A customer’s Google review cannot be removed by a business owner alone. If you’re reporting a bad review, you must provide a succinct explanation of why you think a review violates Google’s review guidelines. It is important that you describe the violation in detail. so, the Google team doesn’t miss anything.
Conclusion
If you’ve followed the instructions above, you should now be able to delete a Google review without any problems. Remove a negative Google review to get your business back on track.
